All products are 100% brand new, workable and checked carefully before sending out. All products are made of Medical grade material, 100% safety, harmless to the body, (Since the product has been sealed and packaged, it is normal to smell a slight odor when opening it for the first time. Please clean and dry naturally, the smell will disappear soon..) About Packaging In order to protect your privacy, we guarantee to send your products in a safe condition. The product will be packed black bag/yellow bubble plastic envelope to avoid damage during transpotation. About Shipping: 1. The images shown are not the actual item and are for your reference only. 2.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary,particularly during the holiday season. 3. If you have not received your shipment within 30 days from payment,please contact us. We will track the shipment and get back to you as soon as possible with a reply. What to do if the product has a problem? Please use the product according to the product manual first, if you still cannot use it, please contact customer service in time, please do not open the dispute at will, we believe communication is much better than dispute. About Feedback We regard customers as our friends. We hope you can shop from us with more happiness and less worry. your support is very important to us, Please do not forget to leave us 5-Star feedback.